1. Overview
BlueBay Solutions provides enterprise software for asset, inventory, and operational management. Our platform—AssetPulse—is designed primarily for operational data and processes minimal personal information.
Key Principle: AssetPulse is built for operational asset data and does not require passenger, patient, or consumer information to function. The system is designed to minimize personal data exposure while delivering comprehensive asset management capabilities.
2. Data We Process
We process limited business contact information necessary for system access and administration. This information is entered and controlled by the customer organization.
Data We Collect
| Data Type | Purpose | Collected |
|---|---|---|
| User Name | System identification and audit trail | Yes |
| Company Email Address | Authentication (OTP delivery) and notifications | Yes |
| User Role & Permissions | Access control and authorization | Yes |
| Location Assignment | Data scoping for multi-location operations | Yes |
Data We Do Not Collect
| Data Type | Status |
|---|---|
| Passenger or Guest Data | Not Collected |
| Patient Information | Not Collected |
| Consumer Marketing Data | Not Collected |
| Payment or Financial Information | Not Collected |
| Health or Biometric Data | Not Collected |
| Behavioral Tracking Data | Not Collected |
3. Our Role
BlueBay Solutions acts as a data processor on behalf of our customers. The customer organization is the data controller and determines how user data is managed within their deployment.
What This Means: Your organization maintains control over user accounts, access permissions, and data retention policies. BlueBay Solutions processes data solely according to your instructions and our service agreement.
4. Purpose of Processing
Personal data is processed solely to:
- Provide secure system authentication via OTP-based login
- Manage user access and role-based permissions
- Maintain system security and comprehensive audit logs
- Deliver system notifications and workflow alerts
We do not use personal data for marketing, profiling, advertising, or any purpose beyond delivering contracted services.
5. Security Measures
We implement appropriate technical and organizational measures to protect data:
- Encrypted Communication: All data transmitted via HTTPS/TLS encryption
- Secure Authentication: OTP-based login with automatic expiration (15-minute window)
- Password Security: SHA-256 hashing with secure storage practices
- Role-Based Access Control: Granular permissions limiting data access by role and location
- Audit Logging: Complete trail of system actions for accountability
- Backup & Recovery: Encrypted database backups with disaster recovery planning
- Infrastructure Monitoring: Continuous monitoring for security events
6. Data Retention
User data is retained only while accounts are active or as required for system security and audit purposes. Customers control the account lifecycle, including:
- User account activation and deactivation
- Permission modifications
- Data removal upon request
Audit logs are retained according to customer requirements and applicable compliance standards.
7. Data Sharing
BlueBay Solutions does not sell, rent, or share personal data with third parties for marketing or advertising purposes.
Data may be shared only:
- With service providers necessary to deliver our platform (e.g., hosting infrastructure)
- When required by law or valid legal process
- To protect the security and integrity of our systems
8. International Data Transfers
Where applicable, data may be processed in secure data center environments selected based on the customer's deployment configuration. We work with customers to ensure appropriate safeguards are in place for any international data transfers.
9. Customer Rights
As the data controller, your organization retains full rights over user data within your deployment, including:
- Access to all user and system data
- Ability to correct or update information
- Authority to delete user accounts and associated data
- Control over data export and portability
10. Changes to This Policy
We may update this Privacy & Data Policy from time to time. Material changes will be communicated to customers through appropriate channels. The "Last Updated" date at the top of this page indicates when this policy was last revised.
Questions About Privacy?
For privacy-related inquiries or to exercise data rights, please contact us:
hello@bluebaysolutions.com